Live webinar
Is the Customer Always Right?
The concept of a Customer is often more complex than a single entity.
🔗Why attend?
In this talk, we’ll break down the traditional notion of “Customer” as a single entity, revealing it instead as a complex structure spanning diverse business functions, each with unique needs and perspectives. This reframing brings to light the pitfalls of conventional data models, which often lead to dependencies and slowdowns in multi-team environments.
🔗In this webinar you’ll learn:
- Practical techniques for slicing business entities across business capabilities
- Approaches for autonomous teams to own and share data effectively
- How to use composition to present unified data seamlessly to end-users
About Kijana Woodard
CEO of Kaizen I/O, specializing in building high-leverage technology to transform your operations and drive exponential growth.
